Concierge

BSM Facility Solutions > Concierge
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WE CREATE

FIRST IMPRESSIONS
THAT REALLY
COUNT

BSM has been providing top-notch professional concierge services to leading businesses since we opened in 2015. Even though we serve hundreds of busy facilities, our focus is always on one individual at a time. Our promise is all-round VIP treatment, delivered with passion and to the highest attainable standard.

our Services

Lobby Attendants

Our lobby attendants are communication experts and proficient customer service agents. We ensure that everyone walking into your facility is greeted with a smile and receives proper directions.

Doorman Services.

We hire, train, and deploy polite and helpful doormen across a range of sectors, providing organizations with a welcome that won’t go unnoticed.

Concierge Personnel.

Each of our concierge personnel ensures the highest level of customer satisfaction and is specially trained to represent your company ethos, brand identity, and corporate culture. By working closely with you, they will quickly become the public face of your organization.

Access control and badging

Need to control who comes into your facility and what type of access they have? Our staff can quickly screen, issue, and verify IDs before allowing access to the building or certain floors.

Events Planning.

Need help setting up the meeting venue, hosting a big party, or preparing for very important guests? Our team can be available on-site, to help run small errands and ensure that everything runs smoothly.

Special Services.

All our concierge personnel are trained to be professional and discreet. They are guaranteed to give your teams and visitors the best value and go beyond all expectations, provided it’s ethical and legal.

Solutions Tailor-made for You. Our mission is to provide a customized and proactive service tailored to the needs of your organization, including its brand, ethos, and culture. Though we aim to embrace and represent your brand identity in its fullest sense, our experts are always on hand to make any suggestions that can further enhance your employees’ and customers’ experience. Going the extra mile. We understand that visitors are more likely to feel good about the environment when they’re well-taken care of, and they usually associate that feeling with the brand. That’s why we go the extra mile with our services to ensure new customers and visitors walk away with a great impression of your facility… and look forward to visiting your building again in the future Lasting first impression Wherever you need us, our professional ambassadors are trained and ready to offer an unforgettable, world-class customer experience. Whether this involves welcoming, signing and escorting visitors through your facility, or walking staff safely to their vehicle, BSM has it all covered.

Let BSM Handle it!

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